Updated February 27, 2024

 Driver Tax Documents: 1099 tax forms have been mailed to the address on file. All requests for duplicate 1099 tax forms or supplemental expense reports must come via e-mail ([email protected]) or via the Help Desk (https://ycdrivers.com/contact/). Please note that all duplicate or supplemental tax documents will ONLY be issued digitally via e-mail, not in person.

Saturday Cashiering Closing: Yellow Cab management has decided to permanently close the cashier's office on Saturdays moving forward. All cashier related business will be available Monday-Friday 9AM-4:30PM. We also encourage drivers to make payments remotely by using the portal via ycdcpay.com. If you have not yet become familiar with how to navigate your ycdcpay.com payment portal, a staff member will kindly assist you. Thank you for your cooperation.

Driver Reminder: How to perform a multi-stop trip

DFHV Will Impound Taxis Operating Without Approved DTS Meter: District law mandates that all taxis have working digital meters. This includes accepting digital forms of payment such as credit cards. DFHV is increasing enforcement of this requirement and will impound taxis caught refusing credit card payments or operating without an approved digital meter. Taxi drivers must use an approved meter for each passenger trip. Each trip from the past 24 hours must appear in the trip history (trip manifest) in your DTS meter.

Reminder: WAV drivers that receive a discount on dispatch fees must reach a threshold of at least 25% WAV trips. Failing to reach that threshold will result in the forfeit of the dispatch discount. 

Transportation Services Outreach Event: On July 12, DFHV organized a transportation services outreach event for older adults at Abrams Hall Senior Facility with the Washington Metropolitan Area Transit Authority (WMATA) and representatives from Ward 4 Councilmember Janeese Lewis-George's office. Located on the newly developed former Walter Reed Campus, the facility serves seniors who live in the area.The event focused on informing residents on the various transportation options that qualifying seniors may be able to access. These include DFHV programs and programs run by sister agencies such as WMATA and the Department of Aging and Community Living (DACL).

Around 20 residents attended the event, voicing concerns about costs, after hours services, wait times, and eligibility. This provided participating agencies with insight on how the transportation programs engage with senior communities.DFHV looks forward to future partnerships with sister agencies to both provide services and inform the public on transportation options. Some of the programs highlighted at the event include:

Transport DC is a DFHV program and alternative service for MetroAccess customers that provides taxi rides to and from any location within DC borders. Customers can take up to 10 one-way trips (five round trips) each month for $7 per ride. Transport DC operates 24/7. In order to be eligible, customers must be registered with MetroAccess. Learn more here.

DC Neighborhood Connect is another DFHV program that operates as an on-demand shared-ride shuttle for all. It operates within three service areas and costs $3 per ride. Learn more at dcneighborhoodconnect.com.

VetsRide is a partnership between DFHV and the Mayor’s Office of Veterans Affairs (MOVA) that provides free rides for Veterans in DC seeking educational, health, employment, food distribution, or housing services.

To qualify, veterans must have an annual income of less than $45,000 or be recently unemployed. To register, call MOVA at 202-724-4010.

MetroAccess is a WMATA program and shared-ride, door-to-door, paratransit service for people whose disability prevents them from using a bus or rail. For more information, visit the Metro Access about page or call 301-562-5360 (TTY: 301-588-7535).

Senior SmarTrip DC One Card is another WMATA program that provides discounted senior fares on Metrobus and Metrorail for citizens 65 and older. For more information, visit the DC One card about page or call 202-727-6030.

Senior MedExpress is a DACL program that provides eligible DC residents, 60 and older, with a certified medical condition free round-trip transportation. For more information, visit dcyellowcab.com or call 202-724-5626.

ConnectorCard Program is another DACL program that provides qualified adults, 60 and older, with a debit card that can be used for ground transportation services. For more information, visit connector-card.com or call 202-420-7534.

Pay Online With Credit Card:  Instead of paying for their weekly dues online with an ACH debit from a single account, drivers now have the option to pay with the debit or credit card of their choice every time.  Visit this link for access to this new payment portal.  

DFHV Online Services: Please take advantage of DFHV online services including the Online Business Portal to submit License Applications, One Stop Vehicle Registrations, and Vehicle Case Management. Online services save you time and allow you to access services from the safety of your home. And if you need further assistance you may call (202) 645-7300 or use the chat feature on the website. Visit the Online Business Portal

The Transportation Alliance ‘Media Watch’: With TTA’s ‘Media Watch’, a source that compiles the most relevant articles in transportation news, drivers will be able to stay up to date on the latest happenings in the industry. View news articles updated daily here.

Taxicab ADA Brochure Frequently Asked Questions on Taxi PDF version: This brochure outlines in question and answer format taxicab companies’ responsibilities under the ADA and is geared toward managers and owners.